Legal
Privacy Policy
kanroku Co., Ltd. (hereinafter 'the Company') regards the protection of personal information as an important social responsibility. We comply with the Act on the Protection of Personal Information and other applicable laws, and handle personal information appropriately in accordance with the following Privacy Policy.
1. Collection of Personal Information
The Company collects personal information appropriately through website inquiries, document requests, property viewing reservations, and consulting service applications, including: · Name, address, phone number, email address, date of birth, occupation, etc. · Inquiry content, preferred property information, and lifestyle-related information · Web browsing history, IP addresses, and other behavioral data obtained via cookies, etc.
2. Purpose of Use
The Company uses collected personal information for the following purposes: · Providing real estate purchase, sale, and rental brokerage services · Proposing property information and lifestyle consulting tailored to client needs · Responding to reservations and inquiries with prompt, attentive service · Service improvement and marketing (including newsletters; unsubscribe available upon request) · Fulfilling legal obligations and contractual duties
3. Third-Party Disclosure
The Company will not provide personal information to third parties without prior consent, except in the following cases: · When the client has given consent · When required by law · When providing to business partners (property management companies, judicial scriveners, financial institutions, etc.) within the necessary scope (in such cases, appropriate agreements will be concluded with the partners)
4. Joint Use
The Company may jointly use personal information with affiliated companies or partners solely when providing services jointly, and only within the necessary scope. In such cases, the purpose, scope, and responsible party will be clearly disclosed in advance.
5. Security Management
The Company implements organizational, human, physical, and technical security measures to prevent leakage, loss, or damage of personal information, and thoroughly trains employees.
6. Requests for Disclosure, Correction, and Suspension
Clients may request disclosure, correction, deletion, or suspension of use of their personal information. Please contact us at the address below for details.
7. Use of Cookies
This site uses cookies to improve convenience and services. You may refuse cookies through your browser settings.
8. Changes to This Privacy Policy
This policy may be changed without notice due to revisions in laws or changes in services. Changes take effect when posted on this site.
kanroku Co., Ltd. | Address: 4-4-1-2041 Azabujuban, Minato-ku, Tokyo | Phone: 03-6824-2441
Established: March 31, 2026 | Last Revised: March 31, 2026